Hawai’i Self Storage is a pleasure of a company to work with. Staff are friendly and helpful. Units themselves are clean, sturdy, and easy to find with easy-to-read labels and maps throughout the facility. Area is secure with fences and coded gate access.

I enjoyed doing business with Hawai’i Self Storage. The units are good size for a reasonable price. The units are clean and the place definitely is climate controlled. The building itself and surrounding area is very secure. Last but not least, the girls in front who helped me were very kind and understanding and knowledgeable… very helpful in every way. Sorry but the only person whose name I remember is Elizabeth, but all the girls were very nice. Mahalo, Mary C.

I rented a unit for 4 months and everything was always clean. Staff was always present. And super helpful. I recommend them for the great hours and service

Reid Matsuoka gave me the best customer service experience! He really helped me out! You should most definitely give him a raise! He works very hard for his job!

The staff are friendly and helpful, you get to view units before you sign the contract. They have a great deal if it's your first time renting a locker. Just be mindful the published prices do not include the mandatory insurance added to your monthly invoce and of course sales tax. If you are afraid of the dark, bring a flashlight! The lights go into energy saving mode quite often. The access hours are perfect for my hectic schedule, but my section has system issues. If you are trying to be in and out or are on a tight schedule outside of the office hours... you might want to request a locker you access by the office. Also turning into the entrance can be stressful, it's easier to approach from ewa side. Coming from town side you use the turning lane for costco gas and I've almost been sideswiped and close to being rear-ended a few times... and the 2 town bound lanes usually block it unknowingly while at the red light.

Awesome customer service with everyone here but really want to mention Reid Matsuoka. Really helpful throughout the entire experience! I never really write reviews but I just had to this time. He was very warm and welcome from start to finish with our visit here. If I could give a six star, I would!