I have moved to the Hawaii Self Storage about 2 years ago right after the pandemic as my former storage was not being willing to accommodate my business needs as I was clasified as an essential worker. I moved with hesitation as it was a lot of work but once I met the team; Haunani Richardson- the site manager, Jayna and Tammy her support staff, I felt immediately relieved. They are by far the most customer service, genuinely interested in helping their customers and accommodating above and beyond. I have had numerous situation where I needed their help and they have been an absolute pleasure to work with. I feel that the facility is clean and safe which are two very important factors when choosing the storage. I would highly recommend this storage for various reasons but the staff- Haunani, Tammy and Jayna is where it starts! Petra

All the lady's in this office and this facility are the bomb!! There helpfulness, professionalism, friendliness is off the 5 star! They should be 10 stars!!! See for urself wen u walk in!!! They treat you as a customer but also as family! Ohana style! I love these lady's they will help find a solution to what ever problem u have wen it comes to the size or space ur looking for along with pricing to ur needs! I've been with them for over 5 years I believe, and the place is clean!!! I love the smell of the container area! Lol...it's clean and cold and refreshing!!!. Thank you lady's! And whom ever is the boss should be proud of these lady's I know u don't see how they work but I do!!! U should give them a surprise bonus

I want to give a shot out to the staff at this facility. Nani, the office manager is always helpful and always there to assist. Gina has always been helpful as well. Always super nice and friendly and facility always clean. Much mahalo to the staff there in Kapolei. I am always using them for work purposes.