Always friendly service, extremely helpful. Liz, the manager is the best! Highly recommended, reasonable rates, convenient location! Mahalo for keeping my stuff safe all these years.

Hawaiʻi Self Storage has been instrumental in the running of a local non-profit and as well as the Hawai'i representation of a national footwear brand. I have had the opportunity to utilize storage out in Kapolei and Pearl City and the unmatched cleanliness of the facilities and accessibility of my units along with the top notch staff headed by Liz in Pearl City make running a business requiring long term or daily access storage so much easier. They continue to build new locations making it convenient island wide for maximum flexibility and even have a sister company to handle the moving of your items into your facility of choice. I recommend Hawaiʻi Self Storage to all of my friends and anyone I meet looking for storage units knowing they'll have an awesome experience and will be in great hands with the friendly and professional staff that prioritizes the needs of their tenants knowing we all have a choice. Hawaiʻi Self Storage earns the business of Hawai'i Maoli and OOFOS every day. Mahalo nui, Kuni

This place has been my ohana for years. Elizabeth and the other two ladies at the counter helped me over the last 6 years often going above and beyond to make sure my payments were ok and helped remotely while i was away on deployment. They are deeply connected when you have an emergency and i will be forever grateful.

Reid Matsuoka gave me the best customer service experience! He really helped me out! You should most definitely give him a raise! He works very hard for his job!

The staff are friendly and helpful, you get to view units before you sign the contract. They have a great deal if it's your first time renting a locker. Just be mindful the published prices do not include the mandatory insurance added to your monthly invoce and of course sales tax. If you are afraid of the dark, bring a flashlight! The lights go into energy saving mode quite often. The access hours are perfect for my hectic schedule, but my section has system issues. If you are trying to be in and out or are on a tight schedule outside of the office hours... you might want to request a locker you access by the office. Also turning into the entrance can be stressful, it's easier to approach from ewa side. Coming from town side you use the turning lane for costco gas and I've almost been sideswiped and close to being rear-ended a few times... and the 2 town bound lanes usually block it unknowingly while at the red light.

Awesome customer service with everyone here but really want to mention Reid Matsuoka. Really helpful throughout the entire experience! I never really write reviews but I just had to this time. He was very warm and welcome from start to finish with our visit here. If I could give a six star, I would!